Privacy Policy
Last updated: January 2026This page explains how doubledown collects, uses, and protects your personal information. We recommend reading it before you start using the platform.
Your data belongs to you. Doubledown never sells your personal information to third parties.
Six Important Things Every Doubledown Member Should Know
We collect the name, mobile number, and date of birth provided at registration, along with ID details for KYC. Transaction records and device data are also logged automatically.
Collected data is used solely to provide services, verify identity, prevent fraud, and improve your experience. It is never sold for advertising or shared with third parties.
Your data is protected with 256-bit SSL encryption, encrypted databases, and regular security audits. State-of-the-art measures are in place to prevent unauthorized access.
Doubledown uses session and performance cookies. These help maintain your login state and improve site speed. You can manage cookie preferences through your browser settings.
You can view, correct, or request deletion of your stored data at any time. If you close your account, your personal information will be deleted in accordance with applicable legal requirements.
When significant changes are made to the Privacy Policy, Doubledown will notify members in advance via email or an on-platform announcement. Continued use of the platform after such changes constitutes acceptance of the updated policy.
This Privacy Policy explains how your personal data is handled between Doubledown (doubledown.click) and all its members. By using the platform, you agree to this policy. If you have any questions, contact us at support@doubledown.click.
Doubledown collects two types of data – information you provide directly and information recorded automatically as you use the platform.
Doubledown collects data only for specific, defined purposes. Your information is never used for anything beyond those purposes.
Doubledown never shares your data with third parties for commercial purposes. In certain limited circumstances, however, some information may be shared.
To be clear: doubledown never sells your data to advertisers or data brokers. This is an absolute, non-negotiable policy.
Doubledown uses multiple layers of security to keep your data safe.
Doubledown does not retain data longer than necessary. Retention periods vary depending on the type of information.
Doubledown uses cookies on its platform. These are necessary for the site to function properly.
Doubledown believes you should be in control of your own data. That is why we uphold the following rights for all members.
To exercise any of these rights, write to us at support@doubledown.click.
If any significant changes are made to the Privacy Policy, doubledown will notify you in advance.
Data security on online platforms is a common concern — especially when sensitive activities like betting and payments are involved. doubledown has taken this seriously from day one. Earning genuine trust means there is no room for compromise when it comes to protecting your data.
Mobile banking is widely used across Bangladesh, with billions of BDT transacted daily through bKash and Nagad. When you deposit or withdraw on Doubledown using these methods, all transaction data is protected with the highest level of encryption. Your mobile number and transaction history are never visible to any third party.
KYC verification can feel uncomfortable for many people. Does submitting your national ID really put your personal data at risk? At Doubledown, the answer is no. KYC documents are stored on separate, secured servers, accessible only to designated team members, and kept safely after use. Once the required retention period ends, they are securely deleted.
To secure your login, Doubledown recommends enabling two-factor authentication. With it active, even if someone obtains your password, they cannot log in without access to your phone. This single step significantly increases your account security.
Users often ask whether doubledown uses their gaming activity to serve ads. The answer is no. Your play history is used solely to improve your account experience — such as surfacing the games you play most. This data is never passed on to any advertiser.
The platform's cookie usage is also quite limited. Only cookies necessary for session management and security are used. No cookies are used for cross-site tracking or behavioral advertising.
Doubledown's support team is always on hand to help with any data-related questions or concerns. You can request to see what information is stored about you, correct any inaccuracies, or ask for your data to be deleted.
Privacy FAQs